Need more information? WE ARE happy to help.

WE ARE always happy to hear from our customers, whether you have a question about our products, need help with an order, or just want to provide feedback. Use our customer service contact form, or call to speak to our team.

Use Customer Service Contact Form

For general product queries, order updates or standard pricing, speak to our customer service team. Our teams are available 8.30am - 5pm, Monday - Friday.

Clay Builders Merchant Customer Service Team

For merchant enquiries regarding our Bricks & Specials.

01782 568231

Clay Housebuilders Customer Service Team

For housebuilder enquiries regarding our Bricks & Specials.

01922 708000

Clay Architectural & Specification Customer Service Team

For architectural & specification enquiries regarding our Bricks & Specials.

01698 742650

Concrete Customer Service Team

For enquiries relating to Architectural Masonry, Cast Stone, Fencing & Building products, Floor Beams, Rail & Structural products and Walling Stone.

0333 234 3434

Need to speak to one of our other teams?

Design & Technical Services, CPDs and Factory Tours

Ibstock Factories

Investor Relations

Press Enquiries

Procurement

Samples

The i-Studio

Vacancies & Apprenticeships

Headoffice

Head Office

Ibstock Plc
Leicester Rd
Ibstock
Leicestershire
LE67 6HS

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Out of hours on site emergency contact number

⚠️ Please do not use this number for customer service, sales enquiries or to reach our factories. For all non-emergency queries, please contact us during office hours through the numbers listed at the top of this page.

This number is for serious on site emergencies only (e.g. fire, accident, security incident). 0800 634 5500

WE ARE Ibstock